Sol and Selene Accessibility Statement

Updated: June 2026

Sol and Selene is committed to providing a website experience that is accessible and user-friendly for all customers, including people with disabilities. We want every customer to be able to browse our collections, learn about our products, and shop with confidence.

Our Accessibility Commitment

We are actively working to improve the accessibility and usability of our website. As part of this effort, we use the Web Content Accessibility Guidelines, commonly known as WCAG, as a reference for improving accessibility. Our goal is to work toward substantial conformance with WCAG 2.2 Level AA standards where reasonably achievable.

Accessibility is an ongoing effort. Because our website, products, technology, third-party services, and content may change over time, we continue to review and improve the website experience as issues are identified or reported.

Measures We Take

To support accessibility, we may take steps such as:

• Reviewing our website for accessibility issues
• Improving navigation, page structure, image descriptions, color contrast, forms, buttons, and checkout usability
• Working with our website team, developers, or third-party partners to identify and address accessibility concerns
• Testing key areas of the website, including product pages, cart, checkout, navigation, and customer service pages
• Making updates as accessibility issues are discovered or reported

Third-Party Content and Services

Some areas of our website may include third-party tools, applications, payment services, checkout features, embedded content, or other services that are not fully controlled by Sol and Selene. While we encourage our third-party providers to support accessibility, there may be some limitations with third-party content or functionality.

If you experience difficulty with any third-party feature on our website, please contact us so we can make reasonable efforts to assist you.

Need Assistance?

If you are having difficulty accessing any part of our website, need help placing an order, or would like assistance with product information, please contact us. We will make reasonable efforts to provide the information, item, or service you need through an accessible communication method.

Email: customerservice@solandselene.com
Phone: 323-714-2720
Hours: Monday through Friday, 9:00 AM to 5:00 PM Pacific Time

When contacting us, please include:

• The web page or product you were trying to access
• A brief description of the issue
• The device, browser, or assistive technology you were using, if applicable
• Your preferred contact method

We take accessibility feedback seriously and will review reported issues as part of our ongoing efforts to improve the website experience.

Ongoing Improvements

Sol and Selene understands that accessibility is an ongoing responsibility. We will continue to monitor, evaluate, and improve our website so that our customers can enjoy a more accessible and inclusive shopping experience.